Privacy policy

This policy is a guiding template. Before definitively publishing the store, we recommend that a legal professional review it to ensure compliance with GDPR and applicable Spanish/EU regulations.

1. Data Controller

Nuvia Pet Co., with domicile in Spain, is responsible for processing personal data provided through this store.

2. Data We Collect

Name, shipping address, email, and payment data necessary to process your order, as well as browsing data for analytical purposes if you accept the corresponding cookies.

3. Purpose of Processing

Order management, customer service, sending commercial communications (if you consent), and compliance with legal obligations.

4. With Whom We Share Your Data

We share strictly necessary data with our logistics provider (CJdropshipping) to manage the shipment of your order, and with the payment gateway to process payment.

5. Your Rights

You can exercise your rights of access, rectification, erasure, opposition, restriction, and portability by writing to us through the store's contact form.

6. Data Retention

We retain data for as long as a commercial relationship exists and, subsequently, for the applicable legal periods.